Enap catalog › Results of search for 'an:13272 and su-to:Qualidade Total'

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	1.	Benchmarking for best practices in the public sector : achieving performance breakthroughs in federal, state, and local agencies by KEEHLEY, Patricia \| MEDLIN, Steven \| MACBRIDE, Sue \| LONGMIRE, Laura. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass, 1997Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01K262b] (1). Place hold Add to cart (remove)
	2.	Reengenharia : apesar das pessoas? by LOBOS, Julio A. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Instituto da Qualidade, 1994Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.14L799r] (1). Place hold Add to cart (remove)
	3.	Tools for innovators : creative strategies for managing public sector organizations by Cohen, Steven \| Eimicke, William. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: San Francisco : Jossey-Bass , 1998Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 352.34 C6781t] (1). Place hold Add to cart (remove)